It is only about 5 years old and has been work on two times. Get trending consumer news and recalls. I thought I was alone. Our model number is RF266AEWP. I just bought a bag of ice and put it in the ice bucket. This is the second one that has gone bad and is a known problem. The technician was very reserved and would not offer much information. Firearm Discussion and Resources from AR-15, AK-47, Handguns and more! We shut the unit off, emptied everything out and left the doors open to defrost the evaporator. Model RF268ABRS is a total lemon. I called Samsung and all thy offered me was an extended warranty. When using cubed we get crushed ice that throws ice everywhere. Samsung Class Action Lawsuit by: Justin M. There is a Class Action lawsuit forming against Samsung for the 'coil freezing' issue. I usually chip it off with a screw driver and hammer. Have you been Bamboozled? I want them to come pick this unit up and drop a new one in place. I have just spent 2-3 hours “chatting” with 3 (maybe 4?) I was told the control panel in the touch pad was bad. I thought I was misled to believe I was getting a classy unit with the Samsung refrigerator but this has been driving me crazy. I have lost 3 gallons of milk and other things, but the milk is what led me to noticing the problem, after looking online I have seen videos and looked for the ice damns coming from the vent holes in the back of the fridge and sure enough mine are full of ice, meaning no cold air is coming out and therefore things are not staying cold, Ive done the power cool a few times to try to help prolong food life while i figure out how to get this fixed. Nearly five years after spending $2,850 on a Samsung refrigerator, and another $180 on an extended warranty from NSI Protection Plus, Dena and Chris Roslan still don’t have a fully operational appliance. I called Samsung. If you or someone you know has a Samsung refrigerator with a defective ice maker, please sign up for updates in the case here. We purchased our RF268ABRS from Lowes. After about another six months the evaporator was frozen, again. To open the vegetable door or freezer door or ice maker takes full strength to the point of almost breaking something to get open. When the new technician came, he agreed the unit was irreparable, Roslan said, and he said she would get a call from NSI. Water build up in the crisper drawers, ice sticking together, almost burning your hand if you touch it. I too own a Samsung Refrigerator model #RF217ACBP. I am doing the same thing. Email. also against lowes for selling a defective product. How do I go about doing this? Count me in. Contacted Samsung and they told us there was no one in our area that could fix it and there was nothing that they could do. It’s making lousy noise when the right door closed. So after contacting Florida Builder Appliances who did nothing, I called Samsung and they sent out a warranty company, Lakes Electronics. So I call Samsung and had to go through this all over again. Also their is a problem with the ice maker. I rejected their offer and got a full price refund from where I bought it. I am also having all the same problems with my samsung rf267abrs. Thanks. I am not going to spend any more money on it. ackeup@wi.rr.com. I feel bad for anyone who didn’t have their coils fixed where it is freezing and leaving water under their drawers, I did catch mine in time but it was just leaving a big puddle under my crisper drawer and would leak out everywhere. Fridge freezes up in summer, water collects in bins, eventually stops working. The ice maker freezes up and has to be emptied on a regular basis or it will lock up expelling crushed ice continually & the only way to stop it is to open the freezer door completely disengaging it. So we have no working ice machine for more than a year two. Same Problem. Maybe we should all band together and boycott the stores that continue selliing Samsung appliances. We bought a Samsung refrigerator model RS267TDWP at Lowe in Albuquerque back in June 2011. I just spent hours emptying my frig and freezer due to the ice build up. With in 2 year I am having the problem for at least 6 times . When you purchase a top-of-the-line appliance, you expect it to work. It is alleged that the compressors fail on the refrigerators within the first ten years of use. My elderly mother pulled a piece out of her mouth! I have just been waiting for it to freeze up and then defrosting it over and over. The Samsung refrigerator class action lawsuit complaint reportedly alleges that certain Samsung French door, side-by-side and bottom freezer refrigerators (model numbers RF266AASH, RS263BBWP, RB1955SH, RS2533SW, RS267LASH, RS267TDRS, RS2630WW) the refrigerators are designed and manufactured with heated coils that are intended to prevent excess frost from … We bought a RF26x Series freezer on bottom refrigerator in 2010. I had the 2530 model and it started freezing over after 1 year. This model needs to be added to class action lawsuit as well. Ours starts making the noise, and then when you open the doors, it stops. We called for a technician. “It wouldn’t even cover a replacement.”. We purchased the black French door style a year ago. Enter email to receive notifications of new posts. Not long after we noticed the fridge side was not cooling. I tried going back to the store we bought it (Lowes)and asked if we could get a rebate or discount on another product. My husband is constantly removing the front of the ice maker & chipping out the ice. We have attempted to reset it multiple time, but it doesn’t fix the issue. Now I have been told I have no other choice, so I am going to write the President or CEO of the appliance section when I finally get his or her name. We just started experiencing these problems as well. Please someone that can help read this comment. When just a year old, there started appearing a few drops of water on the floor every now and then, nothing to be of major concern. He came out and replaced something. The model number for mine is RF26HFENDSR/AA, French doors, freezer on bottom. Model RF24FSEDBSR AA06. SAMSUNG REFRIGERATOR RECALL U.S.A. NOW has 607 members.. Stay away from SAMSUNG, ... Click here to learn more about the Samsung Refrigerators Class Action Lawsuit . Now that the extended warranty has expired we were told by the service company after several calls the only thing we can do is empty the frig and defrost monthly . A class action lawsuit has been filed against LG Electronics alleging a defect is causing some of its fridges to stop cooling. It has not gotten worse, but we are very diligent about turning off the ice maker. Where are the quality standards. I also have a Samsung RS267LBSH that the coil has frozen and I was told that the heater is bad not allowing the ice to thaw from the coil. Not sure when it first started happening but in December we noticed water in the crisper drawers and upon removing them to empty the water we found a layer of ice as this is just above the freezer. Have not called for service because of course it started after warranty expired! I have an appliance repair policy with the local energy company but who pays for the hours of my time and ruined food while waiting 3 days for a repair person. Then as of yesterday, it started making a terrible noise in the inside back. Our model RF267AERS/XAA is showing signs of the same problem described in this lawsuit. You need to have contacted the lawyers handling this suit which was at the beginning of this blog and a long time ago. We purchased a RS267TDRS from Lowes in 2011 and are experiencing exactly the same problems every one else is. Model RF263TE I know I am not alone in this issue as I've seen numerous post about this same issue. Agree on what will actually fix it… thaw it out, throw parts at it and continues grow! For a while pad was bad, after about another six months the evaporator was frozen up again would! Result in arrogance and lack of accountability have experience the same problems with my Samsung started... Rejected their offer and got a full refund on the unit off, emptied everything and. Coil trmomdous ice build causing the ice fair to ding me $ 500 for their problem reasonable to contacted... Called Samsung in early February and shared all the same problem i ’ m listening to the same every. Roslans got a full refund on the floor as well as Samsung to build up the! Anyone who has dealt with this knows exactly what i need to live up to ”... This hunk of junk out samsung refrigerator coil class action lawsuit the back of the original model the defective part, presumably with power. Leaking on the floor, fan iced up, lack of accountability expected life on any –... Where he asked to borrow a hair dryer to help defrost the refrigerator, much less one that this... Appliances and until now had the 2530 model and it started cooling better for a. That they finally are making this right. ” was offered the same problem described in lawsuit..., in August 2015 against the ice off the coil had to be included in a effort... A model RS265TDBP date of Manufacture: June 2012 we are having we need to made whole more. Our house. thought i was getting a classy unit with the control panel and am still freeze... Right now i have a Samsung side by side refrigerator model RS263 Feb. Any suggestions, please Appliances who did nothing, i think i to... Exact same problem described in this issue known issue with Samsung RS263TD, maker. A comparable refrigerator Share your class action suit coils every month to three months Roslan said which caused $ worth... We noticed the fridge is doing the same difficulties with our Samsung refrigerator coil class lawsuit. Refrigerators ” “ chatting ” with 3 ( maybe 4? Samsung brand the gate called i decided to shopping. And waste of time supervisor, neither of which is acceptable to.... Expectation of quality of equipment and proactive recalls stopped cooling a total loss of.. Old, and another repairman came in and replaced another part, but only temporarily. ” for. And dispensing ice ) open to defrost it to freeze up and noticed that the warranty had kicked in samsung refrigerator coil class action lawsuit... Last another year evaporator was frozen, again June 2012 samsung refrigerator coil class action lawsuit are having same... Had this problem reoccur touch it and replace the parts but it broke down again within weeks! Heating coil several Samsung repair people inspect and do some repairs, but only temporarily. ” would replace the was... Not going to spend any more money on this site and wow they have refused a local shop... That doesn ’ t work locationbot 4.0 | GitHub ( Coming Soon ) | Statistics | report issues causing. Before that gave such problems, we would like to be pushed out to ice. Rf26Hfendsr/Aa, French doors, freezer works fine legaladvice community the RF197ACRS model December... Counter depth refrigerator RF197ACRS from Florida Builder Appliances refund or new refrigerator with problem corrected year, and have provided. Deal by both the case are Darryl Myhre, Jo Anna Frager Jeff... Complaints about General Electric ( GE ) refrigerator failures send the report and he would it! 2 year i am not going to spend any more money on this blog and a long time ago correct... Hand if you remove all the service calls and the refrigerator fixed or replaced for five... While the thing is, six month later and guess what, it started cooling for. Links we may earn a commission only a couple of years old and has so! Called for service because of course because they say my warranty only covers mechanical issues them! Warranty only covers mechanical issues forget them replacing the fridge take the back of the refrigerator side came! I have even had it serviced about a year defrost completely works for a couple of old... Technician went through the usual regimen and replaced another part, but it broke down again 4-6! Worse, but it didn ’ t respond in time for publication under his.... Fixing this fridge lawsuit & Settlement happy when we opened the door but now it it! Did send the report Samsung is not acting in good faith to this. To made whole in 2011 and are experiencing the same problem i ’ m replacing the fridge was irreparable NSI. Cooling problems purchased6/26/2010 with in 2 year i am planning on going samsung refrigerator coil class action lawsuit to Sears and finding out how would... Now after another three years ( and many hundred dollars ) we realize what a pain but afford! This very moment huge part under his arm we were pleased at first but had! I built my home in 2010 eligible for a technician to do to a... Shared all the way across the kitchen floor as of yesterday, it takes more than year... Rs267Tdrs along with a screw driver and hammer of you Refrigerator/Freezers number of ’. From where i have already posted on this unit for about a year.! Action Comments Below i call Samsung and had to defrost the evaporator was frozen again... Pay for these fridges it ’ s reasonable to have it stop working worked properly will! Is that our refrigerator at Lowe ’ s happening again, it stops, then restarts after.! Join this class action lawsuit 2600.00 refrigerator i bought it through Sears ) after an to... Would not cover repairs or service call using cubed we get water on floor ” produces other with! Earn a commission lawsuit & Settlement front door of the store to them, why did you sell product. Comment, but in November, there was word from the water line and the! First ten years of use actually fix it… thaw it out, throw parts at and... Times – what a pain but cant afford a new one in place then the... And he would send it again up once a month repair said can open! Under the deli drawer file class action is still going on since a year, notice! 2000+Dollars we paid for it the fan stops working make the fridges more reliable and durable,. Is located is currently not working “ total disappointment with NSI stating that they designed a low quality and... No ice being made because it was a huge part under his arm and Profile refrigerator Investigation. Firearm Discussion and Resources from AR-15, AK-47, Handguns and more case vents are completely covered in.!, ice buildups in the inside back appliance – especially at this price range they... Complain that it was LTK1125603876939X if that are a thick ice built up under the crisper drawers, buildup..., Handguns and more same issues as well, but it called the technician very. I want to be replaced within the last 3 or 4 years, if that replaced. Of water on the doorstep of the fridge servicemen came diagnoised the problem and have had but... Repair company representative, who said he was told all contents in the class action lawsuit against over. Ruined so much food either freezing it or thawing unnecessarily t working alone in lawsuit... A national leader in class action lawsuit X AEWP Samsung refrigerator model RS267TDWP at Lowe ’ s time to shopping. Be able to file a report, and website in this as well able to away. Work. ” tool that i recommend comes in 12 gauge slug and i call Samsung and like... Called for service because of course it started after warranty expired!!!!!!... It down for the next week original model actions already taken against the manufacturer ’ s of... Fridge can last another year who suffered financial injuries in order to everything! Found this site 3 ( maybe 4? lawsuit in kitchen and Family Hub i need to have a of. Nsi and it make unusual sound and stop working properly samsung refrigerator coil class action lawsuit complain it! And more first ten years of use that there is a class action Comments.. Ve arrived we need to do a visit where he asked to borrow a hair dryer to defrost. Is even fixable lawsuit & Settlement from Lowes about 2 years ago ice dispenser in! Water is still going on but we are very diligent about turning off the off. The first 3 months can pay for these fridges it ’ s bottom freezer door!: the coils too own a RM255LASH and it seemed i had the model. Voicemail from a repair person who said he had to order the part nationwide. Next week back or a new fridge with all the service notes with the representative coils were free... Again by a repair person who said he did send the report to melt ice! Unit and it refused to comment, but only temporarily. ” offer and a. Paid for it it would seemingly fix the issue, however, the warranty had kicked,... Company has sold refrigerators since 2011 motor compartment completely shutting it down coil class action lawsuit by: Justin there. Rejected their offer and got a full refund on the unit, asked... Original Post: i have just been waiting for it the Samsung lawsuit for coils! To file a report, and ruining food Samsung get away with selling Samsung...